TERMS AND CONDITIONS
Effective Date: [Insert Date]
Last Updated: [Insert Date]
These Terms and Conditions govern your use of this website and your purchase or use of travel-planning services, travel reservations, consultations, digital products, courses, guides, templates, and other services or materials offered by Erica McCall, doing business as [Books & Boarding Passes, Erica M Travels, Rebelliously Creative, and/or insert correct legal business name].
The terms “Company,” “we,” “us,” and “our” refer to Erica McCall and the applicable business through which the product or service is offered.
The terms “traveler,” “client,” “customer,” “user,” “you,” and “your” refer to the person visiting our website, communicating with us, purchasing a product or service, requesting or accepting a travel proposal, or participating in a reservation.
The term “Supplier” refers to any third party that provides or arranges part of a trip, including cruise lines, airlines, hotels, resorts, tour operators, theme parks, transfer companies, rental-car companies, rail operators, excursion providers, travel-protection providers, destination-management companies, wholesalers, and other travel vendors.
The term “Travel Services” includes travel research, recommendations, consultations, itinerary development, reservation assistance, booking services, group travel coordination, and other travel-related services offered by us.
The term “Digital Products” includes downloadable guides, travel planners, packing lists, templates, checklists, courses, workbooks, PDFs, videos, recordings, webinars, classes, digital resources, emails, worksheets, social-media materials, Etsy products, Teachers Pay Teachers products, and other content delivered electronically.
By accessing our website, submitting a planning or registration form, requesting a proposal, authorizing a payment, making a reservation, purchasing a Digital Product, participating in a consultation, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Do not use our services or make a purchase if you do not agree to these Terms.
1. OUR ROLE AS A TRAVEL ADVISOR
We act as a travel advisor and intermediary between you and independent travel Suppliers.
Unless expressly stated otherwise in writing, we do not own, operate, manage, control, or provide the aircraft, cruise ships, hotels, resorts, theme parks, transportation, tours, excursions, restaurants, entertainment, medical care, or other travel components included in your trip.
Your travel arrangements are provided by independent Suppliers and are subject to each Supplier’s own terms, conditions, contracts of carriage, ticket rules, cancellation policies, privacy policies, health requirements, safety rules, and operating procedures.
By authorizing a reservation, you agree to be bound by the applicable Supplier’s terms in addition to these Terms.
We assist with planning, communication, and reservation management, but we cannot control Supplier decisions, government requirements, weather, mechanical problems, staffing, closures, schedule changes, itinerary changes, or events occurring at the destination.
2. TRAVEL INFORMATION CHANGES FREQUENTLY
Travel requirements, policies, prices, schedules, operating hours, itineraries, resort inclusions, cruise-line benefits, theme-park procedures, dining availability, attraction availability, health rules, entry requirements, and destination conditions can change at any time.
Information provided on our website, in a proposal, in an email, in a social-media post, in a downloadable guide, or during a consultation reflects the information reasonably available when it was prepared. It should not be assumed to remain current indefinitely.
Before traveling, you are responsible for reviewing the most current information directly from the applicable Supplier and official destination sources.
Depending on your trip, official sources may include:
The airline, cruise line, hotel, resort, theme park, tour operator, or other Supplier’s official website.
The official tourism website for your destination.
The destination country’s embassy or consulate.
The United States Department of State.
The United States Customs and Border Protection agency.
The Transportation Security Administration.
The Centers for Disease Control and Prevention.
The local government or public-health authority for the destination.
The official airport, port, rail, or transportation-provider website.
Travelers should review entry, exit, visa, passport, health, safety, and destination requirements close to departure. The U.S. Department of State specifically advises travelers to check the destination’s embassy and official country information for current visa and entry requirements.
We may send reminders or provide general guidance, but we do not guarantee that every change will be personally communicated to you.
3. TRAVEL PROPOSALS AND QUOTES
Travel proposals and quotes are invitations to book and are not confirmed reservations.
Unless expressly stated otherwise, prices are subject to availability and may change at any time before a deposit or full payment is successfully processed and the Supplier confirms the reservation.
A quote may change because of:
Supplier price changes.
Changes in taxes, government fees, port expenses, fuel supplements, resort fees, tourism fees, or mandatory service charges.
Changes in room, stateroom, fare, ticket, or package availability.
Changes in the number or ages of travelers.
Changes in travel dates, gateways, flights, transfers, or itinerary components.
Expiration of a promotion.
Supplier repricing or inventory updates.
Currency fluctuations.
Correction of an error.
A room, cruise cabin, fare, package, or other travel component is not held unless we specifically state that it is being held. Courtesy holds may expire automatically and may be released by the Supplier without notice.
Screenshots, social-media graphics, promotional posts, and sample prices are examples only unless they are part of a personalized proposal addressed to you.
Promotional pricing is not guaranteed until the reservation is confirmed.
4. ACCURACY OF TRAVELER INFORMATION
You are responsible for providing complete and accurate information for every traveler.
This includes:
Full legal name exactly as it appears on the traveler’s government-issued identification or passport.
Date of birth.
Gender marker when required by the Supplier or government authority.
Citizenship and country of residence.
Passport information.
Known Traveler Number or Redress Number.
Mailing address.
Telephone number.
Email address.
Loyalty-program numbers.
Emergency-contact information.
Accessibility or mobility needs.
Dietary requests.
Medical-device information.
Any other information required by a Supplier.
You must carefully review all invoices, confirmations, tickets, itineraries, cruise documents, passenger details, and reservation records immediately after receiving them.
Notify us promptly of any error.
Name corrections and other changes may be restricted, subject to Supplier approval, or subject to fees. Some tickets and reservations may be nontransferable and may need to be cancelled and rebooked at the current price.
We are not responsible for losses, denied boarding, denied entry, ticket reissuance costs, or other expenses resulting from inaccurate or incomplete information provided by you or from your failure to review documents promptly.
5. TRAVELING WITH CHILDREN
A parent or legal guardian is responsible for providing all documents required for a minor traveler.
Requirements may include:
A valid passport.
A birth certificate.
A notarized consent letter from a nontraveling parent or guardian.
Custody documents.
Adoption documents.
Guardianship documents.
Medical-consent documentation.
Cruise-line authorization forms.
Airline unaccompanied-minor forms.
Destination-specific forms.
Requirements vary by Supplier, itinerary, custody arrangement, citizenship, and destination.
We do not determine whether a traveler has legal authority to travel with a minor. You must consult the applicable Supplier, government authority, embassy, consulate, or attorney regarding your specific circumstances.
6. PASSPORTS, VISAS, IDENTIFICATION, AND ENTRY REQUIREMENTS
Each traveler is solely responsible for obtaining and carrying all required identification and travel documents.
These may include:
A passport book.
A passport card where legally accepted.
A driver’s license or REAL ID-compliant identification.
A visa.
An electronic travel authorization.
A tourist card.
Proof of onward travel.
Proof of sufficient funds.
Proof of accommodation.
Vaccination or health documentation.
Parental consent documents.
Cruise documents.
Any other document required by a government or Supplier.
Passport-validity rules vary by destination. Some destinations require a passport to remain valid for months beyond the planned return date. U.S. citizens traveling internationally by air generally need a valid passport book, including infants and children.
You must verify requirements directly with official government and Supplier sources.
We are not responsible if a traveler is denied boarding, denied entry, detained, delayed, deported, or required to purchase replacement transportation because of missing, expired, damaged, insufficient, or incorrect documents.
No refund is due from us when a traveler cannot use a reservation because of a documentation, visa, citizenship, criminal-history, custody, immigration, or entry issue.
7. HEALTH, VACCINATIONS, MEDICATIONS, AND MEDICAL FITNESS
You are responsible for determining whether you are physically and medically able to participate in your trip.
Travel may involve extended walking, uneven terrain, stairs, altitude, heat, humidity, motion, small aircraft, boats, remote destinations, limited medical facilities, or activities requiring a particular level of fitness.
You should consult an appropriate medical professional regarding:
Fitness to travel.
Vaccinations.
Prescriptions.
Motion sickness.
Pregnancy.
Food allergies.
Mobility concerns.
Respiratory needs.
Medical devices.
Immunocompromised status.
Destination-specific health risks.
Medication transportation and storage.
Some medications that are legal in the United States may be restricted or prohibited in another country. You are responsible for checking destination requirements and carrying medications in compliance with applicable laws.
We do not provide medical advice and cannot determine whether a particular destination, excursion, cruise, flight, resort, or activity is medically appropriate for you.
8. ACCESSIBILITY AND SPECIAL REQUESTS
Travelers with disabilities, mobility limitations, sensory needs, medical devices, dietary needs, or other accommodation requests should notify us before booking.
We will communicate reasonable requests to the Supplier, but requests are not guaranteed unless confirmed by the Supplier in writing.
Accessibility standards vary greatly among countries, ships, hotels, resorts, vehicles, attractions, and excursion providers.
A destination or Supplier may not offer the same accessibility features that a traveler expects at home.
You are responsible for evaluating whether the transportation, lodging, excursions, ports, attractions, and other components of the trip are suitable for your needs.
You must disclose mobility devices, service animals, oxygen equipment, dialysis requirements, and other specialized needs when required.
Suppliers may impose size, weight, battery, storage, documentation, advance-notice, or safety requirements.
We are not responsible for a Supplier’s inability or refusal to fulfill an unconfirmed request.
9. DEPOSITS AND PAYMENTS
The required deposit, payment schedule, and final-payment date are determined by the Supplier and will be provided with your proposal, invoice, authorization request, or confirmation.
Reservations may automatically cancel if payment is not received by the Supplier’s deadline.
You are responsible for monitoring payment deadlines even when we provide reminders.
Unless otherwise agreed in writing, we are not obligated to make payments on your behalf or advance funds to preserve a reservation.
By authorizing payment, you authorize us, our host agency, the Supplier, or the applicable payment processor to charge the approved amount to the payment method provided.
Payment authorization may be provided through a secure form, signed document, recorded verbal authorization where legally permitted, or another approved method.
We may require a new authorization for additional charges.
Some Suppliers process payments directly. Your statement may display the Supplier, host agency, payment processor, or another authorized merchant name rather than our business name.
You are responsible for ensuring that sufficient funds or credit are available.
Declined or failed payments may result in cancellation, repricing, loss of promotional benefits, or penalties.
10. PLANNING FEES AND PROFESSIONAL SERVICE FEES
Certain trips, services, changes, research requests, group arrangements, consultations, or custom itineraries may require a planning, research, concierge, change, or professional service fee.
Any applicable fee will be disclosed before it is charged.
Professional service fees compensate us for our time, expertise, research, planning, communication, and administrative work. They are separate from amounts paid to Suppliers.
Unless otherwise stated in writing, professional service fees are nonrefundable once research, planning, consultation, or administrative work has begun.
A Supplier refund does not automatically include a refund of our professional service fees.
11. FINAL PAYMENT AND AUTOMATIC CANCELLATION
Final-payment deadlines are strict.
Suppliers may cancel a reservation automatically if payment is not received by the required time and date.
A cancelled reservation may not be recoverable. If it can be reinstated, it may be subject to new pricing, reduced availability, penalties, or loss of promotions.
We may send courtesy reminders, but you remain responsible for payment.
You should contact us promptly if you believe a payment has not been processed correctly.
12. CHANGES, CANCELLATIONS, AND REFUNDS
All changes, cancellations, credits, and refunds are governed by the applicable Supplier’s policies.
Cancellation penalties may increase as the departure date approaches and may eventually reach 100 percent of the reservation cost.
Some components may be nonrefundable from the time of booking.
These may include:
Airline tickets.
Cruise deposits or fares.
Promotional rates.
Hotel deposits.
Vacation rentals.
Theme-park tickets.
Event tickets.
Tours and excursions.
Transfer services.
Rail tickets.
Travel protection.
Group space.
Custom services.
Digital Products.
You must submit change or cancellation requests to us in writing.
A request is not effective until it is received, acknowledged, and processed by us and, where required, confirmed by the Supplier.
Messages sent outside normal business hours may not be reviewed until the next business day. Supplier penalties may continue to increase during that period.
We do not control the amount, timing, method, or approval of a Supplier refund.
Refunds are generally returned to the original form of payment by the Supplier or payment processor.
Supplier credits, future travel credits, vouchers, and refunds may have restrictions, expiration dates, blackout dates, or nontransferability rules.
Professional service fees, Digital Product fees, and other amounts earned by us may remain nonrefundable even when a Supplier issues a refund.
Nothing in these Terms eliminates a refund or consumer right that cannot legally be waived.
13. AIR TRAVEL
Airline schedules, aircraft, seat assignments, routes, flight numbers, and departure times can change.
Seat assignments are requests unless confirmed and remain subject to airline control.
Airlines may change equipment, separate travelers, reassign seats, cancel flights, delay flights, alter connections, or require additional screening.
You are responsible for:
Reviewing your flight schedule regularly.
Completing airline check-in.
Meeting baggage rules.
Paying baggage or seat fees.
Arriving at the airport on time.
Carrying required identification.
Meeting passport and visa requirements.
Allowing adequate connection time.
Following airline rules.
We recommend checking your itinerary directly with the operating airline before departure and again on the day of travel.
Airline refunds and remedies are governed by the airline’s contract of carriage and applicable law. U.S. Department of Transportation rules may provide refund rights in certain cancellation or significant-change situations.
We are not responsible for flight delays, missed connections, baggage problems, denied boarding, airport closures, security delays, weather events, strikes, or airline operational decisions.
When airfare is booked separately from a cruise, tour, resort package, or other reservation, the Supplier may not protect the remainder of the trip if a flight disruption causes a missed departure.
Travel protection and arriving at least one day before a cruise or major scheduled event may reduce this risk.
14. CRUISE TRAVEL
Cruise itineraries, ports, arrival times, departure times, onboard activities, entertainment, dining venues, and private-destination visits are subject to change.
A cruise line may:
Change or omit a port.
Substitute a port.
Alter the order of ports.
Change arrival or departure times.
Substitute a ship.
Cancel an excursion.
Restrict participation in an activity.
Change onboard offerings.
Modify health, conduct, or documentation requirements.
Cruise passengers must comply with the cruise ticket contract and all embarkation requirements.
You are responsible for returning to the ship before the all-aboard time at each port. The ship may depart without you.
Cruise fares may not include gratuities, specialty dining, alcoholic beverages, Wi-Fi, excursions, transfers, airfare, hotel stays, insurance, spa services, photographs, casino spending, or other optional purchases unless specifically shown as included.
Guests are responsible for onboard charges and complying with cruise-line age, conduct, pregnancy, infant, medical, and documentation policies.
15. HOTELS, RESORTS, AND VACATION RENTALS
Hotel and resort photographs, room descriptions, bedding configurations, views, square footage, amenities, and renovation information are provided by the Supplier.
Specific buildings, floors, connecting rooms, adjacent rooms, bedding types, views, or locations are requests unless expressly confirmed.
Standard room occupancy rules apply.
Hotels and resorts may charge mandatory resort fees, destination fees, parking fees, tourism taxes, energy fees, incidental deposits, or other charges at check-in or check-out.
Unless specifically included in writing, these charges are the traveler’s responsibility.
Construction, renovations, maintenance, beach conditions, seaweed, seasonal closures, restaurant schedules, and amenity availability can change without notice.
Check the property’s official website for the most current information before traveling.
16. THEME PARKS, TICKETS, DINING, AND SPECIAL EVENTS
Theme-park policies can change frequently.
Tickets may be:
Date based.
Nonrefundable.
Nontransferable.
Subject to park availability.
Subject to reservation requirements.
Subject to expiration.
Restricted to specific parks or dates.
Dining reservations, attraction access, virtual queues, Lightning Lane products, special-event tickets, entertainment, character experiences, transportation, and operating hours are subject to availability and change.
We may provide planning assistance, but we cannot guarantee attraction availability, dining reservations, ticket inventory, character appearances, weather, crowd levels, operating hours, or the continued availability of a particular system or benefit.
Always review the destination and theme park’s official website and app for current policies.
17. TOURS, EXCURSIONS, AND ACTIVITIES
Tours and excursions may involve inherent risks.
These can include transportation accidents, water activities, wildlife, weather exposure, altitude, hiking, uneven terrain, crowds, physical exertion, equipment failure, and limited access to medical care.
You are responsible for reviewing:
Age requirements.
Height or weight limits.
Medical restrictions.
Swimming requirements.
Fitness expectations.
Footwear requirements.
Weather policies.
Cancellation terms.
Accessibility.
Waivers.
Safety instructions.
Participation is voluntary and at your own risk.
We do not supervise excursions and are not responsible for the acts, omissions, equipment, employees, or safety procedures of an excursion provider.
18. GROUP TRAVEL
Group reservations may have special terms that differ from individual bookings.
These may include:
Nonrefundable deposits.
Minimum participation requirements.
Room-block release dates.
Special payment schedules.
Name-submission deadlines.
Separate contracts.
Group-only cancellation policies.
Event fees.
Private function requirements.
Restrictions on transferring reservations.
Loss of group amenities if participation falls below a required level.
Group benefits are not guaranteed until earned and confirmed by the Supplier.
Amenities may depend on the number of rooms or staterooms that travel, not merely the number originally booked.
One traveler’s cancellation may affect pricing or benefits for other travelers.
Each traveler remains responsible for reviewing and meeting all group deadlines.
19. TRAVEL PROTECTION
Travel protection is strongly recommended.
Travel protection may help with certain covered losses, such as trip cancellation, trip interruption, medical emergencies, emergency evacuation, travel delay, missed connections, or baggage problems.
Coverage varies by policy.
Travel protection does not cover every event, and exclusions, time-sensitive provisions, preexisting-condition rules, limits, and documentation requirements may apply.
We are not the insurer and do not decide whether a claim is covered.
Claims are reviewed and determined by the insurance provider according to the policy.
You are responsible for reading the plan documents and determining whether the coverage is appropriate.
Unless we are legally authorized to do so, we do not interpret insurance coverage or provide insurance advice.
If you decline travel protection, you may be required to sign or acknowledge a waiver.
Declining protection means you accept the risk of losing nonrefundable trip payments and paying unexpected expenses yourself.
20. FORCE MAJEURE AND EVENTS OUTSIDE OUR CONTROL
We are not responsible for delay, loss, damage, cancellation, injury, inconvenience, or additional expense caused by events beyond our reasonable control.
These may include:
Severe weather.
Hurricanes.
Wildfires.
Floods.
Earthquakes.
Volcanic activity.
Natural disasters.
Epidemics or pandemics.
Public-health emergencies.
War.
Terrorism.
Civil unrest.
Government action.
Border closures.
Travel advisories.
Labor disputes.
Strikes.
Supplier bankruptcy.
Mechanical failures.
Utility outages.
Cyber incidents.
Transportation interruptions.
Port closures.
Airspace restrictions.
Construction.
Road closures.
Changes in law.
Acts or omissions of Suppliers.
When an event outside our control occurs, Supplier policies determine whether a trip is modified, cancelled, refunded, or credited.
We may assist with available options but cannot guarantee a particular resolution.
21. TRAVELER CONDUCT
Travelers must comply with all laws, Supplier rules, safety instructions, dress codes, conduct policies, and reasonable directions from staff.
A Supplier may refuse service, remove a traveler, deny boarding, terminate participation, or cancel a reservation because of unsafe, disruptive, abusive, illegal, intoxicated, threatening, discriminatory, or inappropriate behavior.
A traveler removed or denied service for conduct reasons may not receive a refund and may be responsible for replacement transportation, lodging, legal expenses, or other costs.
You are responsible for damage caused by you or members of your travel party.
22. ALCOHOL, CONTROLLED SUBSTANCES, AND LOCAL LAW
Travelers must comply with the alcohol, medication, controlled-substance, customs, import, and export laws of each destination.
A substance or product that is legal in one location may be restricted or prohibited in another.
This may include prescription medications, cannabis products, CBD products, vaping products, alcohol, food, plants, wildlife products, and other regulated items.
You are responsible for researching applicable laws and obtaining required documentation.
23. TRAVEL ADVISORIES AND DESTINATION CONDITIONS
We may provide general destination information, but we do not guarantee that any destination is safe.
Conditions can change rapidly.
You are responsible for reviewing current government travel advisories, local laws, security information, weather reports, health information, and official destination notices.
The U.S. Department of State provides destination-specific information and allows travelers to enroll in the Smart Traveler Enrollment Program for certain international trips.
Choosing to travel is a personal decision.
You accept the ordinary and extraordinary risks associated with your destination and itinerary.
24. DOWNLOADABLE GUIDES AND DIGITAL PRODUCTS
Some services may include or be accompanied by downloadable guides, planners, checklists, packing lists, templates, destination summaries, training materials, videos, recordings, or other Digital Products.
Digital Products are provided for general educational, informational, and planning purposes.
Travel information contained in a Digital Product may become outdated after publication.
Always verify current details through the applicable Supplier, official destination website, embassy, consulate, government agency, transportation provider, attraction, hotel, resort, cruise line, or tour operator.
A Digital Product is not a substitute for:
A Supplier’s official terms.
A government travel advisory.
A passport or visa determination.
Medical advice.
Legal advice.
Financial advice.
Insurance advice.
Emergency instructions.
A personalized accessibility assessment.
Unless otherwise stated, Digital Products are licensed for the purchaser’s personal, noncommercial use.
They may not be shared, uploaded, copied, resold, distributed, reproduced, taught, published, sublicensed, or used to create a competing product.
Items expressly sold with commercial-use or resale rights are governed by the separate license included with that product.
25. DIGITAL PRODUCT DELIVERY AND ACCESS
Digital Products may be delivered by email, download link, membership area, course platform, shared folder, or another electronic method.
You are responsible for:
Providing a correct email address.
Checking spam and promotional folders.
Downloading files before a link expires.
Maintaining compatible software and equipment.
Backing up downloaded files.
Keeping login credentials secure.
Notify us promptly if you do not receive access.
We are not responsible for access problems caused by an incorrect email address, unsupported device, outdated software, full mailbox, internet outage, spam filter, or third-party platform failure.
26. REFUNDS FOR DIGITAL PRODUCTS
Because Digital Products can generally be accessed, copied, or downloaded immediately, sales of Digital Products are final unless otherwise stated in the offer or required by law.
No refund will be issued merely because:
You changed your mind.
You did not use the product.
You failed to download it.
You purchased a duplicate.
You expected information that was not included in the product description.
You later found similar information elsewhere.
You lacked compatible software or equipment.
You did not achieve a desired personal or business result.
Contact us if a file is defective, corrupted, duplicated, or materially different from the product purchased. We may, at our discretion, replace the file, restore access, correct the error, or provide another appropriate remedy.
27. COURSES, CLASSES, CONSULTATIONS, AND LIVE SESSIONS
Courses, classes, workshops, consultations, and live sessions may have separate scheduling, attendance, cancellation, recording, and participation terms.
Unless otherwise stated, missed sessions are nonrefundable.
Rescheduling is subject to availability and any policy communicated at booking.
Educational services do not guarantee a particular result.
You are responsible for implementing information appropriately and seeking licensed professional advice when necessary.
28. RECORDINGS
Live classes, webinars, group calls, or training sessions may be recorded.
When recording is planned, reasonable notice will be provided.
By participating after notice is provided, you consent to the capture of your voice, image, screen name, chat messages, and contributions.
Do not share private, confidential, medical, financial, legal, or identifying information during a recorded group session.
Recordings may be used for educational, archival, quality-control, promotional, or course-access purposes as disclosed for that session.
Contact us before participating if you do not consent to appearing in a recording.
29. INTELLECTUAL PROPERTY
Our website, branding, text, photographs owned by us, graphics, Digital Products, courses, guides, templates, videos, recordings, and original materials are protected by applicable intellectual-property laws.
Purchasing a product or service does not transfer ownership.
Unless a separate written license provides otherwise, you receive a limited, revocable, nonexclusive, nontransferable license to use the purchased material for your own personal, noncommercial purposes.
You may not:
Share login credentials.
Upload materials to a shared drive or group.
Copy or distribute files.
Resell materials.
Remove copyright or branding notices.
Create derivative commercial products.
Use materials to train an artificial-intelligence system.
Publish substantial portions online.
Represent our material as your own.
Use our branding without permission.
Unauthorized use may result in termination of access and pursuit of available legal remedies.
30. SUPPLIER AND THIRD-PARTY CONTENT
Our website and materials may contain Supplier photographs, logos, descriptions, videos, links, or promotional information used with permission, through an authorized sales relationship, or for informational purposes.
All Supplier trademarks remain the property of their respective owners.
Supplier information is subject to change.
The appearance of a Supplier on our website does not mean that every product offered by that Supplier is appropriate for every traveler.
31. THIRD-PARTY LINKS
Our website, emails, proposals, and Digital Products may link to third-party websites.
Links are provided for convenience.
We do not control third-party websites and are not responsible for their content, security, accessibility, privacy practices, availability, accuracy, or transactions.
Review the third party’s policies before providing personal information or making a purchase.
32. AFFILIATE LINKS AND RECOMMENDATIONS
Some links may be affiliate links.
We may receive a commission, referral fee, complimentary product, or other benefit if you purchase through an affiliate link.
An affiliate relationship does not increase your price unless disclosed.
Recommendations reflect our opinion or the information available when the recommendation was made.
You remain responsible for evaluating whether a product is appropriate for you.
We do not guarantee the performance, safety, availability, or quality of a third-party product.
33. PHOTOGRAPHS, REVIEWS, AND CLIENT FEEDBACK
We may request permission to share reviews, photographs, or feedback.
We will not intentionally publish personally identifying client information without permission, except as permitted by law.
By voluntarily submitting a review, testimonial, photograph, video, or other content for promotional use, you represent that you have authority to provide it and grant us permission to use it as agreed.
Individual experiences vary.
A testimonial does not guarantee that another traveler will receive the same pricing, service, upgrade, experience, or result.
34. EMAIL AND ELECTRONIC COMMUNICATIONS
By submitting a form, making a purchase, or communicating electronically, you consent to receive transactional communications related to your inquiry, reservation, account, payment, product, or service.
You may also opt in to promotional emails.
Promotional emails will include an unsubscribe method where required.
Unsubscribing from marketing communications does not prevent us from sending reservation-related, payment-related, legal, safety, or transactional messages.
You are responsible for providing and monitoring a working email address.
35. PRIVACY AND PAYMENT SECURITY
Personal information may be processed by us, our host agency, Suppliers, booking platforms, customer-management systems, payment processors, insurers, and other providers necessary to arrange your trip or deliver a product.
Each third party may have its own privacy and security practices.
Do not send full payment-card information through ordinary email, text message, social media, or an unsecured form.
Use only the secure payment or authorization method we provide.
We do not intentionally store full payment-card details unless handled through an approved secure system.
36. CHARGEBACKS AND PAYMENT DISPUTES
Contact us promptly if you believe a charge is incorrect or unauthorized.
We will work with you and the applicable Supplier or payment processor to investigate.
A chargeback does not automatically cancel a reservation, eliminate a valid payment obligation, or override a Supplier’s cancellation policy.
You agree not to knowingly submit false information in connection with a payment dispute.
Nothing in this section limits any lawful right to dispute a genuinely unauthorized or incorrect charge.
You remain responsible for undisputed amounts properly owed under an authorized reservation or service agreement.
37. ERRORS, INACCURACIES, AND OMISSIONS
Despite reasonable efforts, our website, proposals, invoices, emails, graphics, and Digital Products may contain typographical, mathematical, technical, pricing, or factual errors.
We reserve the right to correct errors.
A clear error does not obligate us or a Supplier to honor an incorrect price, inclusion, date, policy, or description.
If an error materially affects a pending reservation, we will provide the corrected information and available options.
38. NO GUARANTEE OF AVAILABILITY OR RESULTS
We do not guarantee:
A particular price.
A particular promotion.
A room or cabin upgrade.
Adjoining or connecting accommodations.
Dining reservations.
Attraction reservations.
Lightning Lane availability.
Good weather.
Low crowds.
A specific view.
A particular seat.
Character appearances.
Wildlife sightings.
Excursion operation.
Supplier performance.
Visa approval.
Entry into a destination.
An insurance claim outcome.
A particular emotional, educational, financial, or business result.
Travel experiences are subjective and may differ from photographs, descriptions, reviews, and expectations.
39. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, our website, planning information, Digital Products, and educational materials are provided on an “as is” and “as available” basis.
We do not warrant that the website or digital platform will be uninterrupted, error free, free of harmful components, or compatible with every device.
We make no warranty beyond any express written commitment included in a specific service agreement.
Supplier services are governed by the Supplier’s warranties, if any.
40. LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for the acts, omissions, negligence, bankruptcy, default, delay, cancellation, or failure of any independent Supplier.
We are not liable for indirect, incidental, consequential, exemplary, special, or punitive damages arising from your use of our website, Digital Products, Travel Services, or Supplier services.
This includes loss of enjoyment, lost wages, lost business opportunities, replacement travel costs, emotional distress, or loss of data, except where such limitation is prohibited by law.
Any limitation of liability should be reviewed by legal counsel to ensure that it is enforceable in the jurisdictions applicable to your business and clients.
41. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless the Company and its officers, employees, contractors, advisors, affiliates, host agency, and representatives from claims, losses, liabilities, damages, and reasonable costs arising from:
Your breach of these Terms.
Your unlawful conduct.
Your inaccurate traveler information.
Your failure to obtain required documents.
Your violation of a Supplier’s rules.
Damage caused by you.
Your unauthorized use of our intellectual property.
Content you submit that infringes another person’s rights.
This provision does not require you to indemnify us for liability that cannot legally be shifted to you.
42. REFUSAL OR TERMINATION OF SERVICE
We may refuse or terminate service when reasonably necessary, including because of:
Abusive, threatening, discriminatory, or harassing conduct.
Fraud or suspected fraud.
Failure to pay.
Repeated failure to provide required information.
Requests that are illegal or unethical.
Misuse of our materials.
Violation of these Terms.
Interference with our ability to serve other clients.
Termination of our services does not automatically cancel Supplier reservations.
You remain responsible for contacting us or the Supplier regarding any active booking and for paying valid amounts already incurred.
43. AGE REQUIREMENT
You must be at least the age of legal majority in your jurisdiction to purchase Travel Services or Digital Products.
A parent or legal guardian must make purchases for a minor unless the Supplier expressly permits otherwise.
44. SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
45. NO WAIVER
A delay or failure to enforce a provision does not waive our right to enforce it later.
A waiver must be in writing and applies only to the specific situation for which it was given.
46. ASSIGNMENT
You may not transfer your rights under these Terms without our written consent.
We may assign our rights and obligations in connection with a business transfer, host-agency change, restructuring, or sale, subject to applicable law.
Supplier reservations may be nontransferable.
47. GOVERNING LAW AND VENUE
These Terms will be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles, except where another law must apply.
Any venue, arbitration, mediation, attorney-fee, jury-waiver, or dispute-resolution provision should be finalized by a South Carolina attorney based on your business location, legal entity, host-agency agreement, and client base.
Proposed venue language:
Any legal action arising from these Terms shall be brought in a court of competent jurisdiction located in [insert correct South Carolina county], unless applicable law requires another venue.
Do not retain the previous reference to Greenville County and the Town of Taylors unless that remains your correct legal business location.
48. CHANGES TO THESE TERMS
We may update these Terms as our services, Suppliers, technology, business practices, or legal obligations change.
The updated version will be posted with a revised effective date.
The Terms in effect when you authorize a reservation or make a purchase generally govern that transaction, together with any later Supplier terms that apply to the trip.
Continued use of the website after an update constitutes acceptance of the revised website-use terms.
49. ENTIRE AGREEMENT
These Terms, together with any proposal, invoice, payment authorization, planning-fee agreement, group agreement, registration form, Supplier terms, Digital Product license, and written confirmation applicable to your purchase, constitute the agreement relating to that transaction.
If there is a conflict, the most specific written term applicable to the reservation or product will control, subject to applicable law.
50. CONTACT INFORMATION
Questions about these Terms, a travel reservation, or a Digital Product may be directed to:
Erica McCall